In any business, a customer referral is always a welcome development, what better way to get one than from online reviews on Yelp, Google or any other review website, it is a virtual form of Word-Of-Mouth referral and bound to go a long way!
Broadly share the top 15 statistics on how online reviews can make or break your business in this infographic.
They break the stats down into the following categories:
Reviews drive customers
Reviews build trust
You have to ask for them
Reviews increase sales
Check out the infographic for more detail.
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